RETURN AND REFUND POLICY
At Bharatee Foods, we uphold the highest standards in the manufacturing and distribution of our products. Each batch of Bharatee Foods is meticulously tested to ensure you always receive the best quality. Our commitment to excellence has made Bharatee Foods a trusted brand among our consumers.
However, if you are not satisfied and wish to return a product, please review the following guidelines:
General Return Policy: Bharatee Foods does not accept returns or exchanges of any products purchased directly from Bharatee foods through our Site, except under specific conditions outlined below.
Conditions for Return:
Return Period:
The product must be received by Bharatee Foods on mail only at bharateefoods@gmail.com within 2 days after your delivery date. No returns will be accepted after this period. In this, only products that are deemed eligible for return will be accepted. Only damaged products that affect the product inside will be considered; outer box damage will not be taken into account. Additionally, the decision to accept a return will be completely at the company’s discretion.
Unpackaging Video:
You must provide a full and complete video of the unpackaging of the product, clearly showing the condition of the item upon receipt. Without unpacking video, no returns shall be entertained.
Order Id Number:
You must provide your Purchase Order ID number as received when your order was placed through the Site.
Damaged Products:
Only products that are damaged and cause tampering to the product inside will be accepted for return. Damage to the external packaging (box) alone will not be considered valid grounds for return. The company will assess the product to determine if it meets the criteria for a return
PRODUCT
Product Condition must be in good condition with all original tags Seal and labels attached. These items must also be in the original packaging. If the product arrives damaged, an unpackaging video is mandatory.
Return Authorization Process:
Submitting a Query: Submit your return query within 2 days of delivery to bharateefoods@gmail.com with all supporting evidence (video, purchase order number, etc.). No other channels will be entertained for return queries.
Company Assessment: After analysis, Bharatee Foods will take the final call on whether to accept the return. The decision will be at the company’s discretion.
Return Authorization Number: Once we determine that your product is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the return process.
Refund Process:
All reimbursements will be made to the payment method used for the original purchase.
Please allow 7 business days after your package has been received by us to complete your refund process.
Thank you for choosing Bharatee Foods. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our products. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
SHIPPING POLICY
Delivery Time :-All orders are delivered within 7-10 business days. Orders are not shipped or delivered on weekends or holidays.Also if we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipment Processing Time: All orders are processed within 0-7 business days. Orders are not shipped or delivered on weekends or holidays.Also if we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages: Bharatee Foods is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Thank you for choosing Bharatee Foods. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our Products.